All Answers To The Most Asked Questions
FreshBed is a complete sleep system. The bed base, mattress, top mattress and technology all work together to allow optimal functionality of the patented silent Airflow Technology. Therefore, it is not possible to use other mattresses on a FreshBed. The mattresses and top mattresses of FreshBed are specially designed to create an optimal temperature-regulated airflow while you sleep. They are composed of handpicked materials and offer unique comfort and a fresh, hygienic sleeping experience. Even though, if you have a bedframe with build in capacity, FreshBed offers multiple models that allow integration with almost all bed frames.
FreshBed understands that sheets are chosen based on personal preference, so changing them might not be something to look forward to. A breathable fitted sheet is the only must with FreshBed to have optimal functionality of the Airflow Technology. You can verify this by breathing through the fitted sheet. If this can be done easily, without too much resistance, the sheets are usable on a FreshBed. We always advice to choose breathable bed linen (such as cotton, linen or bamboo), allowing the technology of FreshBed to reach its maximum capacity.
One of unique factors of FreshBed is the safety of the system. FreshBed is the only bed, where the climate regulating technology is hidden inside the bed base. Where other companies have the heating and cooling devices inside or on top of the mattress, the FreshBed mattress is completely free from any electronics or movement sensors that are connected to the internet. The absence of cables, water canals or electronics inside the upper layers of the mattress, result into exceptional safety for its user. The active and featherlight Airflow Technology is integrated in the feet end of the bed base, far from the body.
FreshBed meets the UL499 safety regulation and all other related safety demands for electronical devices within the United States, Canada and other parts of the world. For the European Union, FreshBed meets the CE and IEC 60335 norms. For the Middle East FreshBed covers the ECAS regulation. Therefore, FreshBed is safe to use in all parts of the world*.
*Because all countries have their own safety regulation and norms, some additional testing may be necessary.
FreshBed is a thermo-regulating bed system that provides heat under the duvet or removes excess body heat through active airflows. The temperature of the bedroom has no negative influence on the functionality of the system, when it is between 16 °C and 26 °C (61 °F and 79 °F). A bedroom cooler than 16 °C (61 °F) is not recommended, as this can have adverse effects on the respiratory and general health. When the bedroom is warmer than 26 °C (79 °F), FreshBed cannot remove enough residual heat to cool the body down. Usually, the ideal bedroom temperature for regular beds is between 18 °C and 19 °C (64 °F and 66 °F). Outside off these limits, sleep disturbance can occur. Thanks to the capacity of the patented Airflow Technology, these limits are further apart when using FreshBed. However, FreshBed recommends keeping the bedroom temperature between 16°C and 24 °C (61 °F and 79 °F), when possible.
FreshBed creates a microclimate underneath the duvet, adapted to the wishes of its user. FreshBed uses three important factor to achieve this: Temperature, Airflow, Humidity. If you tend to be hot during the night and/or regularly sweat while sleeping, FreshBed can be the perfect solution.
Excessive heat of the body during the night is a common problem that many people face. In general, it occurs in men more often than in women (with exception of hormonal challenges), due to a higher metabolism and a lower level of estrogen which dilates blood vessels. This excessive body heat often results in sweating, waking up and throwing away the duvet during the night.
Compared to an AC, FreshBed cannot lower the temperature of the bedroom. Even though FreshBed can remove excess heat of the body and quick perspiration from the skin, which temperature range regularly is between 31 °C and 34 °C (88 °F and 93 °F). Due to this heat dissipation the body cools down, without the use of a direct cold source to the skin. Applying a direct cold source to the skin will result into alertness of the body, causing you to sleep less deeply or even wake up. The active and constant air circulation through the mattress reduces the humidity under the duvet, so the bed will never feel clammy and damp.
FreshBed advises users who tend to feel hot at night to keep the temperature of the bed in a neutral position and to increase the airflow through the bed. This dissipates more heat, keeping the body at a stable and comfortable temperature throughout the night. During the cold months, the temperature can be increased slightly with a small decrease of the airflow.
When the FreshBed is in high humidity, it is advisable to blow dry the bed a few hours before sleeping. This can be done using the Boost Scene in the FreshBed app or on the supplied remote control. A dry bed ensures that the body temperature is better regulated and stabilized.
FreshBed creates a microclimate underneath the duvet, adapted to the wishes of its user. FreshBed uses three important factor to achieve this: Temperature, Airflow, Humidity. If you tend to be cold during the night and regularly wear clothes or socks when going to bed, FreshBed can be the perfect solution.
A bedroom that is too cold is a common sleep disruptor. In general, women often prefer sleeping in a warmer environment than men. When a window is left open during the colder winter months, to provide the bedroom with fresh air, the room temperature drops, keeping the body alert and awake.
FreshBed can increase and stabilize the temperature under the duvet, unlike putting on clothes that only insulate body heat. This causes the temperature under the duvet to rise during the night, which can result in sweating and waking up. The Active Airflow Technology can distribute the (heated) air evenly under the duvet, remove excess heat and reduce humidity, so that the circulating air through the bed always feels pleasantly warm and dry.
FreshBed advises users who often feel cold at night to keep the temperature of the bed in a neutral to high position and to reduce the airflow of the bed to a maximum of neutral. As a result, less heat is dissipated and the body maintains its temperature and stabilizes, without sweating. The low humidity ensures a pleasant temperature but prevents getting clammy under the duvet. During the cold months, the temperature can be increased to its maximum capacity range and the airflow reduced to a maximum of neutral. During the warm months the temperature can remain neutral with a higher airflow, adding minor adjustments based on personal preference.
To quickly preheat the bed, the Boost Scene can be used in the FreshBed app or on the supplied remote control. Do not use this Scene to sleep on, but to get the bed to a pleasantly warmer temperature half an hour before sleeping.
Je kunt een je FreshBed (ook op afstand) bedienen via de IOS FreshBed-app op je smartphone of tablet. Dan is Wi-Fi of een WLAN-ethernetkabel vereist om verbinding met internet te maken. Wil je je FreshBed niet bedienen via deze app, dan gebruik je de meegeleverde afstandsbediening. Je hebt dan geen Wi-Fi nodig om je FreshBed te bedienen (of kunt deze uitschakelen). Beide zijdes van het bed worden apart van elkaar bedient, zowel in de app als met de afstandsbediening. Op deze manier kan het klimaat in het bed per helft worden gereguleerd, zodat iedereen op zijn or haar gewenste temperatuur kan slapen.
A FreshBed is silent. In usual circumstances you will hear nothing, as the system only produces 20dB in the advised neutral fan setting (an average silent AC is between 30 -40 dB). This is one of the key points of FreshBed. After all, a quiet bedroom environment is decisive for a healthy night’s rest. Ever since FreshBed was designed one of the preconditions was that the bed should completely silent, which is achieved. Thanks to the smooth turning and patented design of the Active Airflow Technology. The active and featherlight Airflow Technology is integrated in the feet end of the bed base, as far from the ears as possible.
No, and there’s a good reason for that too. The innovative combination of climate technology with active ventilation keeps the relative humidity in the bed at around 50%. Your FreshBed will remain free of moisture, mold, bacteria and dust mites. If the humidity in your bedroom is higher than that in the mattress, the FreshBed will absorb water vapor from the air like a ‘sponge’, increasing the humidity in the mattress. You can prevent this by leaving the system turned on. In addition, it ensures that your bedroom is continuously purified of particles and allergens via the HEPA filter. This guarantees fresh and clean air in your bedroom. FreshBed’s energy consumption is minimal, but you can use the stand-by modus to put the bed in energy saving modus during the day or when it is not in use. This will keep the ventilation at minimum power, without adding heat. This will keep your bed fresh and saves energy.
No, FreshBed is self-regulating and maintenance free bed. Compared to other brands, where water is being used to regulate the climate under the Duvet, FreshBed does not require monthly maintenance. Only the HEPA filter needs to be replaced every 24 months. However, FreshBed recommends replacing it every 12 months to ensure the functionality and performance of the system. For durability and warranty reasons, only original FreshBed HEPA filters may be used. Please contact your nearest FreshBed dealer or contact us at [email protected].
Yes, this is possible. FreshBed’s vision is to improve sleep by creating a microclimate under the duvet. Because this climate is very personal and can be different from that of your partner, FreshBed can regulate this per side of the bed. A FreshBed always consists of two bases, each with their own technology. The user can control his or her side of the bed using the supplied remote control or the FreshBed App. The FreshBed app also allows to add and regulate multiple beds. The mattress contains many tiny holes, which bring the Active Airflow Technology to the entire sleeping surface. Due to a separation in the mattress, the air will never be able to escape to the other side of the core. Allowing two different airflows and temperatures to be achieved in one bed.
No, that is not necessary, but we do recommend it (during daytime). The FreshBed app can only be used when the bed has a stable internet connection. The FreshBed app also has more features, which are continuously improved or expanded. When the bed has an internet connection, updates will be implemented automatically. Meaning that the FreshBed is always equipped with the latest software version, the newest features and the best performance. This way, you get the most out of your FreshBed. You can choose to turn off the internet connection during the night, while you sleep. The connection is activated again during the day, so that you can operate your bed remotely with the FreshBed app.
Yes, this is possible. FreshBed is designed to be connectable to mains around the world, based on local ratings between 110-240 volts. The Active Airflow Technology inside the bed base is low voltage DC powered. This means that FreshBed can be connected directly to the mains, without the use of complicated adapters and can be used anywhere in the world*.
*Because power plugs can very around the world it is advisable to clearly state your country when making a purchase.