FREQUENTLY ASKED QUESTIONS

These are the questions we get the most about FreshBed

Send us your questions and we will add the answers to our list:

Does it make noise?

No, a FreshBed is noiseless, you won’t hear any sound. That is one of the things which makes a FreshBed unique. Creating a quiet bedroom environment is one of the keys to a full, healthy night’s rest.

From the beginning of the development of the FreshBed soundless was one of the criteria it had to meet and we succeeded in that. Thanks to the smooth and silent running fan and the design and material of the air duct, it’s the quietest source of air delivered of any consumer appliance. All technology is well hidden in an insulated unit inside the bed’s base for total silence.

How about electrosmog/electromagnetic fields and safety?

A perfect sleep sanctuary is free from radiation. Therefore all the technology of FreshBed is housed in an insulated unit, the Temperature Controlled Air Generator, well hidden inside the bed’s base at the foot end away from the body.

The fan operates on 24 Volt low-voltage current, making it extremely safe to use and the enclosure of the unit has a Cage of Faraday construction for preventively blocking possible electromagnetic fields.

To provide you with maximum certainty on this issue, the Temperature Controlled Air Generator has been certified by TÜV SÜD Product Service.  A test according to EN 62233:2008 (Measurement methods for Electromagnetic Fields of household appliances and similar apparatus with regard to human exposure) is part of this certification. This ensures the safety of human beings or other biological organisms and appliances in electromagnetic fields.

Will the FreshBed save me money on my utility bills?

We recommend to have FreshBed to be permanently connected to the electricity grid for maximum comfort and benefits.

Using FreshBed lets you reduce your whole home heating and cooling thermostat settings the entire night and still be happy and comfortable in your climate controlled bed. Why heat or cool the whole house at night when all you care about for those 8 hours are the temperature between the sheets? Lowering the thermostat in your home will save you more than the FreshBed costs, making at an energy saver.

Consumption of electricity per hour for a double bed: 55 Watt*
Price per kilowatt hour (kWh) (NL) € 0.22

Calculation annual energy costs:
55W x 24h x 365 days / 1,000W = 481.8 kWh
481.8 kWh x € 0.22 = € 106.00 yearly energy cost for a double bed

€ 0.29 for a double bed per day

(€ 0.15 for a single bed per day)

* by an average room temperature of 20°C

Is the climate system always on when connected to power?

Yes, it is on purpose. The innovative FreshBed is a technological triumph. Ingeniously developed, simply controlled.

Thanks to the innovative combination of climate technology with active ventilation FreshBed remains free of moisture, mould, bacteria and house dust mite by keeping relative humidity in bed well below 50%. House dust mite cannot survive in such an atmosphere.

The humidity in the mattress is arranged by the technology hidden in the bed’s base. The silent unit within the bed base sucks air from the bedroom and filters it, to then quietly transport it through the mattress to your body at the temperature you desire. And makes sure humidity inside the mattress is kept low.

If the humidity in the bedroom is higher than the humidity inside the mattress, the dry mattress will (just like a sponge) extract water vapour from the air which increased the humidity inside the mattress. This is prevented by having the system always on. Besides it makes sure particles, allergens and gases in the bedroom are removed automatically by the HEPA filter, guaranteeing a fresh and clean indoor air quality in the bedroom.

Last but not least switching the bed on and off every day will consume more energy.

When and how to change temperature and or ventilation?

See the user manual which you can also download here as a PDF. (‘here as a PDF’’ a.u.b. hyperlinken naar de PDF “User Manual FreshBed” welke bij het materiaal zit en deze laten openen in een nieuw tabblad)

Please note it will take some time before the new temperature can be felt, just like the working of a thermostat in your living room. The thermostat inside the unit in the bed base will change the temperature of the outgoing air immediately, but it needs to go through your mattress and topmattress of which the materials also have to adopt the changed temperature.

We recommend to change the ventilation settings only when it’s clammy or if you feel perspiration. And please note a higher ventilation setting can have a cooling effect to your body temperature because of the increased passing-flow of air (the wind chill factor).

Is it possible to preheat the bed?

Yes, just set the temperature a higher at least half an hour before you go to bed, and put it back to the normal temperature when you go to sleep.

Will I feel air blowing on me in the bed?

No, you certainly won’t feel it blowing. It’s more like sleeping on a cloud of temperature controlled air. The air comes from the entire mattress surface and is very gentle and subtile. Only when you adjust the ventilation harder than default mode you can feel some air passing you.

Is there any maintenance required?

None whatsoever other than cleaning the washable pre-filter now and then under the sink, and renewing the filters (pre-filter and HEPA filter) every 12 months.

Check on the pre-filter (under the bed at the foot end, you can easily take it out) every three months, more often if you have pets sleeping next to your FreshBed.

Do not open the Air Generator. There are no serviceable parts inside. Leave HEPA filter replacement to qualified service personnel.

What happens if the air intake or exhaust gets blocked?

We designed the bed anticipating all sorts of crazy unexpected things to happen to it. Under normal use the unit in the bed base shouldn’t see blockages to the air, but if it does the unit automatically adjusts to keep the output temperatures stable and consistent. The unit will automatically shut down if there is a problem to protect itself.

Do you necessarily need a FreshBed mattresses?

Yes, the FreshBed mattresses and top mattresses are specifically designed to ensure maximum delivery of a temperature controlled air flow around you while you sleep. Made of carefully selected materials they provide unique comfort and a fresh and hygienic sleep experience.

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